Refund policy

🔄 Return & Exchange Policy

All of our products are made to order — printed, sewn, or produced specifically for you. As such, we do not accept returns or exchanges on custom items.

❌ All Sales Are Final

Because each item is customized, we are unable to accept returns or offer refunds for:

• Incorrect sizing or color choices

• Design or text submitted in error

• Change of mind after placing the order

✅ Exceptions – Damaged or Incorrect Orders

We will gladly remake or refund your item only if:

• The product is damaged in transit

• There is a manufacturing or print defect

• The product differs from your approved artwork or order details

To request a replacement or refund:

• Contact us within 3 business days of receiving your order

• Provide photos of the issue and keep all packaging

• Receive preauthorization before returning any item

Unauthorized returns will not be accepted or refunded.

📝 Review Before Ordering

Please double-check:

• Artwork files, colors, and layout

• Spelling, names, and dates

• Sizes and quantities

We print exactly what is approved or submitted. Your final review helps ensure accuracy and satisfaction.